Collection and Use of Your Personal Information
We require Site visitors who register an Account to provide us certain Personal Information. Information we collect when you register to use our Services may include your name, email address, physical address, Social Security Number or Employer Identification Number, bank or other financial institution account information, and the public key to Your Wallet as well as, potentially, other information that identifies you or that, in combination with other information we hold, may reasonably be used to identify you (together, “Personal Information”).
We also may use the Personal Information you provide when you visit our Sites, create an Account, or email or otherwise contact us, to contact you to further discuss the product offerings and Services we provide to customers. You may choose to opt out of providing your Personal Information by not disclosing it to us or entering it when asked, though this may preclude your ability to receive our Services.
IHub Global processes the following types of Personal Information for the following lawful purposes and based upon the legal justification set forth in the parenthetical:
- Your submission of Account Information (CONSENT)
- Processing Personal Information in order to fulfill an order or provide Services (CONSENT, CONTRACT, LEGAL OBLIGATION)
- Processing and providing identification information to governmental entities for tax or other legal purposes (LEGAL OBLIGATION)
- Your submission of Personal Information when contacting us for customer service, to provide feedback or for other purposes not otherwise described here (CONSENT)
- Your submission of Personal Data to our third party vendors for Services (CONSENT, CONTRACT)
- Collection of Personal Information through the Site (CONSENT)
- Collection of resumes, employment applications or other information relating to employment (CONSENT, CONTRACT)
- Payment (CONTRACT)
- Other information you voluntarily provide (CONSENT)
Legal Basis for Processing
We process your Personal Information with your consent, in order to perform a contract to which you are a party or, alternatively, in order to take steps at your request to enter into an agreement, and/or to comply with applicable law such as reporting of payments to independent contractors to tax authorities. To the extent that use of your information is based on your consent, you may withdraw your consent at any time. Use of information based on a contract will usually last for as long as the contract is in place, and for a period thereafter in order to comply with applicable law or fulfill our obligations, protect our rights or undertake internal operations.
Categories of Personal Information:
- Your first and last name
- Email address
- Physical address
- Country of residence or business
- Social Security Number or EIN
- Public key to Your Wallet to send HNT
- Internet or other electronic network activity.
Genera For operational purposes or to verify identity, or if we offer new products or services, and depending on the reason for your contacting us, we may also collect additional information such as:
- Date of birth
- Partial credit card information as part of a tokenized payment transaction
- Professional or employment-related information if you submit your resume or other information relating to employment or potential employment
- Testimonials and other information you voluntarily provide.
Disclosures and Transfers of Personal Information
We do not share with or disclose Personal Information to third parties except when one or more of the following conditions is true:
- We have your permission to make the disclosure;
- The disclosure is necessary for the purpose for which the Personal Information was obtained, e.g., to file a tax form such as a Form 1099 or to provide to a third party such as a financial institution;
- The disclosure is permitted by relevant law;
- The Personal Information to be disclosed is otherwise publicly available in accordance with applicable law;
- The disclosure is reasonably related to the sale or other disposition of all or part of our business or assets;
- The disclosure is for our own marketing purposes, or for the marketing purposes of third parties;
- The party to whom the disclosure is made controls, is controlled by, or is under common control with IHub Global;
- The disclosure is in our sole discretion necessary for the establishment or maintenance of legal claims or legal compliance, to satisfy any law, regulation, subpoena or government request, or in connection with litigation;
- The disclosure is to outside businesses to perform certain services for us, such as maintaining our Site, processing of payments, assisting us in the provision of Services, providing marketing assistance and data analysis including service providers outside the country or jurisdiction in which you reside.
We and our service providers may use information about your interactions with our Site to predict your interests and select the ads you see on and off our Site. This is known as interest-based advertising.
You may opt out of receiving marketing materials from us at any time by sending an email requesting such opt out to firstname.lastname@example.org or by clicking the “unsubscribe” or similar link in any marketing email. Even after such opt-out, you may receive additional emails for a short period of time while we process your request. We also may contact you by email or otherwise with information that is not primarily marketing, for example, regarding updates to the Services or information about your Account or any contracts or arrangements. If, at any time after registering your information or electing to sign up for the Services, you change your mind about receiving information from us, send us a request specifying your new choice. Simply send your request to email@example.com
California Residents’ Privacy Rights
This section is applicable to residents of California. If you are a resident of California, you have certain rights described below. The following do not apply to individuals who do not live in California on a permanent basis.
- RIGHTS PROVIDED BY CALIFORNIA CIVIL CODE SECTION 1798.83
A California resident who has provided personal data to a business with whom he/she has established a business relationship for personal, family, or household purposes (a “California Customer”) may request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of personal data, upon receipt of a request by a California Customer, the business is required to provide a list of all third parties to whom personal data was disclosed in the preceding calendar year, as well as a list of the categories of personal data that were disclosed. California Customers may request further information about our compliance with this law by mailing us at 1903 Robalo Drive Vero Beach Florida 32960 or emailing us at firstname.lastname@example.org. Please note that we are only required to respond to two requests per California Customer each year under Code Section 1798.83.
Rights Under the California Consumer Privacy Act
The above rights are separate from rights that California residents may have under the California Consumer Privacy Act (“CCPA”). At this time, IHub Global is not subject to the CCPA as a “business” (as defined in the statute). Nonetheless, we respect the privacy and wishes of individuals regarding their privacy. As such, you may make a request regarding our use, handling and protection of your Personal Information by emailing us at email@example.com.
General Data Protection Regulations (“GDPR”)
Processing Purposes and Legal Bases:
IHub Global processes your Personal Data for the lawful purposes, and under the legal bases, set forth above.
IHub Global will not disclose Personal Data to a third party except as stated below:
We may disclose Personal Data to subcontractors and third-party agents. Before disclosing Personal Data to a subcontractor or third-party agent, we will obtain assurances by contractual agreement from the recipient that it will: (i) transfer such data only for limited and specified purposes; (ii) ascertain that the subcontractor or third-party agent is obligated to provide at least the same level of privacy protection as is required by the GDPR; (iii) take reasonable and appropriate steps to ensure that subcontractors and third-party agents effectively process the personal information transferred in a manner consistent with the organization’s obligations under the GDPR; (iv) require subcontractors and third-party agents to notify the organization if it makes a determination that it can no longer meet its obligation to provide the same level of protection as is required by the GDPR; (v) upon notice, including under (iv), take reasonable and appropriate steps to stop and remediate unauthorized processing; and (vi) provide a summary or a representative copy of the relevant privacy provisions of its contract with subcontractors and third-party agents to the Supervisory Authorities upon request.
IHub Global also may be required to disclose, and may disclose, Personal Data in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements, or in the event of a merger or acquisition.
Retention of Personal Data:
Right of Access to your Personal Data
Data Subjects have the right to access the Personal Data an organization holds about them. If such Personal Data is inaccurate or processed in violation of the GDPR, a Data Subject also may request that Personal Data be corrected, amended, or deleted. When we receive Personal Data, we do so on behalf of the individual submitting such Personal Data. To request access to, or correction, amendment or deletion of, Personal Data, Data Subjects should contact our Data Protection Officer. We will cooperate with all reasonable requests to assist Data Subjects to exercise their rights under the GDPR.
Data Subjects have the right to opt out of (a) disclosures of their Personal Data to third parties not identified at the time of collection or subsequently authorized, and (b) uses of Personal Data for purposes materially different from those disclosed at the time of collection or subsequently authorized. Data Subjects who wish to limit the use or disclosure of their Personal Data should submit that request to our Data Protection Officer. We will cooperate with Data Subjects’ valid instructions regarding Data Subjects’ choices.
See “Confidentiality and Security” below for more information about our security practices.
Transfers to the United States from the European Union:
In using the Site, your Personal Data will be transferred to the United States, which is not recognized as a country having adequate safeguards for the protection of Personal Data. IHub Global may rely on Article 49 of the GDPR for transfers of data collected from Data Subjects in the EU and EEA. Transfers may be made to IHub Global if the Data Subject has explicitly consented to the proposed transfer after having been informed of the possible risks of such transfers. Additionally, we transfer data as necessary for the performance of a contract between you as the Data Subject and IHub Global as the Controller, to data processors who have an agreement with us that includes protecting your privacy and the security of your data, and in cases where your Personal Data is necessary for the implementation of pre-contractual measures taken in accordance with your requests.
Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not support Do Not Track requests at this time, which means that we collect information about your online activity while you are using our Site and may track which website you visit immediately before or after accessing the Site.
Correcting & Updating Your Information
To update your information or discontinue the Services, Submit a Ticket https://heliumtrack.app/support. IHub Global will respond to your correction or update request. You also may be able to update your information by logging into your Account.
Confidentiality and Security
We maintain reasonable safeguards to protect the Personal Information we collect. While we implement these measures, please note that 100% security is not possible, and we cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that those measures will always be sufficient or effective.
You play a role in protecting your information as well. For example, IHub Global may assign you a user ID and a password as part of your participation and access to the Site and your Account. Only you may use your user ID and password. You may not share your user ID or password with anyone else, and you are solely responsible for maintaining and protecting the confidentiality of your user ID and password. You are fully responsible for all activities that occur under your user ID even if undertaken by someone else. You are also responsible for assuring the security of Your Wallet, your email address and any other address you provide to us, and IHub Global is not responsible for any loss arising from loss of any such security or for any unauthorized access to your accounts.
Social Media Platforms and Websites
Any information, communications, or material of any type or nature that you submit to any public areas of the Site, if any (e.g., any pages that display comments) or third-party websites (including, but not limited to, any IHub Global-related or -controlled pages contained on a social media platform, application or website such as Facebook or Twitter) by email, posting, messaging, uploading, downloading, or otherwise (collectively, a “Submission”), is done at your own risk and without any expectation of privacy. IHub Global cannot control the actions of other users of any social media platform or website and we are therefore not responsible for any content or Submissions contained on such sites and platforms or public areas of our Site.
Visiting our Site from Outside of the United States
Your information may be transferred to, and maintained on, computers located outside of your state, province/territory, or country where the privacy laws may not be as protective as those where you live. If you are located outside the United States and choose to provide information to us, please be aware that we transfer your Personal Information to the United States and process and store it there. As a result, this information may be subject to access requests from governments, courts, law enforcement officials and national security authorities in the United States according to its laws. Subject to the applicable laws, we will use reasonable efforts to ensure that appropriate protections are in place to maintain protections on the Personal Information. By submitting your Personal Information, you consent to having your personal data transferred to, processed, and stored in the United States.
If we or any of our affiliates is involved in a merger, acquisition, asset sale, joint venture or other, similar transaction, we will continue to ensure the confidentiality of any Personal Information. We may transfer or allow access to Personal Information as part of the transaction and in review or preparation for it as described below.
In the event that:
- We engage in one more asset sales or purchases;
- We are acquired;
- We engage in one or more business combinations, mergers or acquisitions;
Substantially all of our assets are acquired; or
- We are subject to an event of bankruptcy
We do not knowingly collect or solicit personal information from children under the age of 13. By using the Site or Services, you represent that you are at least 13 years old. If you are under 13, please do not attempt to register for an Account or send any Personal Information about yourself to us. If we become aware that we have inadvertently received or collected Personal Information from a user of the Site who is under the age of 13, we will attempt to immediately delete that information from our files and records. Furthermore, we encourage users of the Site that are minors that are 13 years of age or older to ask their parents or guardians for permission before sending any information about themselves over the Internet.
If you believe a child who is under the age of 13 has provided us with Personal Information, please contact us at the address listed above.
How to Contact Us
If you have any queries concerning your personal information or any questions on our use of that information, please contact us as noted below or as otherwise advised on the Sites or other Services: